Privacy policy

This Privacy Policy describes how Fesara (a trading name of Leather Duds Ltd) collects, uses, and discloses your Personal Information when you visit or make a purchase from our store (the "Site").

Data Controller Contact Information

For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is Leather Duds Ltd. If you have questions about our privacy practices, please contact us:

Fesara
116 Imperial Drive, Harrow, HA2 7HT, United Kingdom
Email: support@fesara.com
Phone: +447418604699
Support Hours: Monday - Friday: 9:00 AM - 5:00 PM (GMT)

Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: version of web browser, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site. (Collected automatically using cookies and tracking technologies).
  • Order Information: name, billing address, shipping address, payment information (including credit card numbers, PayPal details), email address, and phone number. (Collected directly from you to fulfill our contract).

How We Use Your Information

We use your personal Information to provide our services to you, which includes:

  • Offering products for sale, processing payments, shipping and fulfilling your order.
  • Sending you invoices and order confirmations.
  • Communicating with you regarding customer support.
  • Screening our orders for potential risk or fraud.
  • Providing you with information or advertising relating to our products or services (only if you have opted in).

Sharing Your Personal Information

We share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you. We do not sell your personal data.

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We share data with payment gateways (e.g., Stripe, PayPal) to securely process your transactions.
  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.
  • We may also share your Personal Information to comply with applicable UK laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights (UK GDPR)

If you are a resident of the United Kingdom or the European Economic Area (EEA), you have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
  • The right to object to processing: You have the right to object to our processing of your personal data.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

If you would like to exercise any of these rights, please contact us at support@fesara.com. We have one month to respond to you.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. This is necessary for us to comply with our legal and tax obligations in the UK.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including strictly necessary, performance, advertising, and social media or content cookies. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.